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20 July 1999

Nursing Under Threat!

Health services and health workers are not immune to the wider economic rationalist agenda currently pervading the broader community. Contracting out of health services, privatisation, collocation, Casemix funding, the replacement of qualified nursing staff with unqualified personnel, the Aged Care Reform Agenda, the implementation of National Competition Policy – all of these significant changes are driven largely by economic considerations. The health sector is seen as just another market with a product to supply and one where a major priority of government is to cut costs. Yet in an essential service such as health other considerations, such as quality and appropriateness of care health outcomes, access and equity, should be of paramount importance. Economic imperatives should not take precedence over wider social welfare considerations.

As a result of economically driven health care policies, nursing is increasingly coming under attack in all sectors. This is clearly evident in the aged care sector where cost cutting, rather than a concern for quality care, has resulted in a concerted push to reduce nursing numbers and hours in nursing homes.

What’s Happening In Aged Care?

The attack on nursing in aged care is occurring in a number of ways including:

  • Many employers reclassifying Assistants in Nursing (AINs) and Enrolled Nurses (ENs) to ‘personal carers’ or ‘aged care workers’, resulting in cuts in wages, lesser working conditions and their removal from the nursing team.
  • Employer attempts to remove references to nurses and nursing within their facilities/services
  • Widespread cuts to nursing hours
  • Nurses being expected to perform ‘domestic’ chores (eg. cleaning) because of cutbacks in those areas
  • Resistance and opposition from providers to the establishment of proper nursing staffing levels and skills mix
  • Proposals by some providers for a new award in aged care which deletes reference to nurses and nursing almost entirely
  • Less money spent on nursing care hours by providers as a result of the de-regulation of aged care by the federal government – which no longer requires providers to account for how they spend taxpayer’s money.
  • Widespread promotion of the (false) notion that residents in nursing homes require little more than ‘a roof over their heads, food and clean surroundings’.

Cuts To Nursing In Aged Care Have A Wider Impact

There is mounting anecdotal evidence from QNU members in the acute care sector that there have been increasing public hospital admissions from nursing homes as a result of cuts to nursing staff in aged care. This in turn places further pressure on an already stretched public hospital system. In effect, this shifts costs from nursing homes (funded by the federal government) to public hospitals.

The QNU believes there is an urgent need for further research into the relationship between hospital admissions and the reduction of nursing hours and the loss of qualified nurses from nursing homes.

DID YOU KNOW?

  • Aged care was the first officially recognised specialty for nurses in Australia
  • Aged Care is currently the largest specialty area of nursing in Australia.

If such attacks can happen in the largest and oldest area of nursing specialty, it can happen in other areas of nursing as well.
 

QNU – Protecting Nursing – Protecting You

Every day of their working lives nurses play a critically important role advocating on behalf of those in their care. This individual advocacy role can be extended to a collective advocacy role via the QNU. Nurses have already recognised that their union should legitimately perform an advocacy role on significant health issues on behalf of the community. In fact the objectives of the QNU, as listed in our rules (which are determined by members), reflect this.

These formal objectives require the QNU:

  • To establish standards for nursing practice and to take any action deemed necessary to ensure that nurses are able to practise effectively.
  • To enunciate standards of nursing service and participate with all health agencies in promoting measures to meet the health needs of the public.

QNU Activities In Aged Care

  • Major submission to the review of the Resident Classification Scale
  • On-going campaigns to inform politicians of the impact of aged care reform on nurses and residents
  • Major award application to establish staffing levels and skills mix
  • Major submission to the Productivity Commission Inquiry into Nursing Home Subsidies
  • Membership of Aged Care Accreditation Agency Industry Panel
  • On-going campaigning for wage parity between public and private sector nurses
  • On-going lobbying of the state government about State Government Nursing Homes
  • Major submissions to the state government on industrial relations legislation to protect nursing conditions in awards
  • Active participation on the Occupational Health and Safety in Residential Aged Care – National Steering Committee and on-going evaluation of strategies
  • No Lifting campaign to reduce manual handling injuries
  • Lobbying for proper education/training in aged care for nurses linked to the nursing career structure
  • Empowering members through QNU training to advocate for themselves and their residents
  • Organising workplaces
  • Extensive representation of members in aged care both professionally and industrially
  • Aged care specific information, policies and support to members.

Why Aged Care Needs To Be Regulated

In 1984, the then federal government commissioned a report into the care being provided for elderly Australian citizens in nursing homes. Known as the Giles Report, it documented widespread examples of sub-standard accommodation, poor food and inadequate nursing staffing and was a damning indictment of the standards of care being provided to some of the most frail and vulnerable members of our community.

As a result of this report, regulations were introduced over a period of years to ensure appropriate standards of care. These included, among other things, an attempt to ensure adequate levels of nursing staffing through the introduction of a system to assess the nursing care needs of residents and the requirement on providers to prove that taxpayers’ money given to them by government to employ nursing staff was actually used for that purpose.

Since 1984, and as a direct result of increased nursing presence supported by this regulatory regime, standards of care in aged care facilities in Australia have improved dramatically. Interestingly, one of the findings of the Giles Report was that the presence of nurses was the key to improving health and quality of care to older people in nursing homes.

While some of the regulations introduced were criticised as cumbersome, the QNU believes that wholesale de-regulation of the aged care industry accompanied by funding cuts is putting standards of care at risk. De-regulation by the current federal government is providing a window of opportunity for cost cutting practices to flourish (particularly as Accreditation is not mandatory until 2001).

Why Aged Care Needs Nurses

De-regulation by the federal government, employer cost cutting and economically driven models of care which fail to recognise the real health care needs of residents are placing nursing care under threat in aged care facilities.

Care provided within a nursing model is subject to established and publicly acceptable professional standards and a code of ethics. Nursing provides a holistic approach, which includes health promotion and illness prevention, ensuring residents enjoy quality of life. The following table contrasts the differences between nursing models and care models.

Nursing Models'Care' Models
Nursing models have a theoretical base underpinned by well-documented and validated clinical research. Care models do not have any theoretical base and are not underpinned by any clinical research.
The focus is on health needs - nursing models have a holistic focus, based on the total health care needs of a resident. The focus is on social needs Care models fail to recognise the real health care needs of residents - they concentrate on residents needing 'a cup of tea and to be taken for a walk'.
Nursing models acknowledge that nursing practice occurs in a home-like environment and maintain that domestic care and the living environment can have an impact on health. Care models place emphasis on the 'home-like' environment and treat health needs as a separate issue.
Nursing models require the development of a comprehensive nursing care plan dealing with the promotion and maintenance of health; injury and disease prevention; maintenance or attainment of optimal well-being; or the achievement of a peaceful death. The plan is holistic in nature and can include traditionally non-nursing work as long as it contributes to health and well-being. The focus is on 'domestic' care such as a roof over their heads, food, clean surroundings and companionship. Promotors of this model seek to limit the influence of nurses over the total care provided.
Nursing care plans are developed by a registered nurse taking into account the total needs of residents. They must be developed in accordance with professional practice as determined by nursing regulatory bodies. Where required by law nursing care plans are developed; however, there is a concerted push by employers to limit these plans to the current technical nursing needs of residents - separating 'domestic' care needs from other health needs.
Registered nurses may delegate work identified under the nursing care plan. By law, the registered nurse remains professionally responsible for the work that is delegated and is required to ensure that any person performing work identified by the plan is competent to discharge the task or role in a manner that is consistent with professional nursing standards. Professional and ethical standards apply equally to all care provided including 'domestic' care such as bathing.  There are no professional standards or code of ethics associated with the care provided under these models.
Action can be taken through nursing regulatory bodies over care provision which falls outside of the ethics and standartds of professional nursing practice (this is what protects the public from the potential for abuse, unethical or unprofessional care). There is no regulatory body, professional standards or code of ethics associated with care provided under these models. Standards are determined by each individual worker.
Registered nurses who delegate the work performed under a nursing care plan are required to monitor the care of residents to ensure that it continues to meet professional standards. Nurses must act to rectify unsafe or unethical practiceAs there are no professional standards or code of ethics associated with the provision of care, there can be no on-going monitoring of standards under 'care' models.
Nursing care plans do not include service provisions such as laundry, regular cleaning, cooking or the like. This work is undertaken by dedicated staff and allows nursing staff to direct nursing care time to the resident. Under these models workers are expected to perform a range of tasks which do not directly involve care of the resident, such as cooking, cleaning, mowing and the like which takes them away from the direct personal care of residents.
Nurses are trained to monitor the on-going health status of residents. Any deterioration in a resident's health is detected early and treated promptly. Non-nursing staff may not recognise the early symptoms of certain illnesses. Many ailments suffered by the elderly (particularly where a difficulty to communicate may be present) may not show obvious symptoms until damage has already been done or treatment is more difficult. No requirement for regular direct reporting to nursing staff contributes to this problem.
Preventative health care is a focus of a nursing model. Preventative health care is rarely achieved as a problem has to arise before action is taken.
There is a recognition that the health of residents in nursing homes often deteriorates over time and constant monitoring ensures the level of care provided to a resident can be modified quickly.There is an assumption of a degree of 'health and well-being' that is simply kept stable by good domestic care when facts show that residents in nursing homes are indeed sick, disabled and in need of preventative health care.
The environment is premised on meeting the holistic health care needs of residents. The emphasis is on 'custodial' care.


Accreditation – Won’t It Maintain Standards Of Care?

What Is Accreditation?

Accreditation is the system whereby aged care facilities are accredited if they can demonstrate that they meet a range of standards. The system of accreditation replaces the existing system of standards monitoring by the Department of Health and Family Services. In the case of the aged care industry, an industry-funded body called the Aged Care Accreditation Agency will be responsible for the accreditation of aged care facilities, in line with the current federal government policy of self-regulation by industry.

How Does It Work?

All aged care facilities will be assessed against a set of established standards. The Aged Care Accreditation Agency charges a fee for this assessment to take place, although this fee may be reduced in cases of ‘hardship’. Any facilities which fail to meet the accreditation standards will be ineligible for government funding after 2001.

When Does It Happen?

Aged care facilities do not have to achieve accreditation until 2001.

QNU Concerns About Accreditation

The QNU has some concerns about the capacity of the accreditation process to maintain standards in aged care. These include:

  • The fact that aspects of the aged care industry (for example, accountability by providers for money provided for nursing staff) have already been de-regulated by the federal government, leaving a potential ‘gap’ in standards between now and 2001
  • The push by providers to reduce nursing numbers in aged care is happening NOW, but accreditation does not have to be achieved until 2001
  • The concern that the Agency may not have sufficient resources to meet the task of accrediting all aged care facilities by 2001. (This concern is exacerbated by the fact that the Agency is essentially industry funded and funding cuts are already having an enormous impact on staff and staffing within aged care facilities)

Accreditation does not address the core problem in aged care, which is insufficient funding as a result of massive overall cuts to aged care by the federal government.

Help Us To Protect Nursing And Maintain Standards Of Care

You can assist us by:

  • Talking to work colleagues, family and friends about the issues
  • Writing to politicians – including those with a responsibility for aged care as well as your local Member about the issues
  • Writing letters to the editor of your local newspapers or calling radio talk back shows supporting the role of nursing
  • Advising the QNU immediately of any proposals to reduce nursing numbers, hours or introduce non-nursing staff
  • Support QNU members in aged care by
  • Being informed
  • Providing support to members who are taking action to defend nursing at their workplaces (letters or messages or support can be passed on through the QNU office)
  • Holding meetings of members and passing resolutions of support and forwarding these to the QNU office
  • Checking The Queensland Nurse and Union Update regularly for information on any current campaigns and how you can participate.
  • Attending community forums
  • Collecting information on the impact of nursing cuts in nursing homes on your facility and raising this impact with your local Workplace Consultative Forum or advising the QNU direct.

QNU – PROMOTING AND DEFENDING THE INDUSTRIAL, PROFESSIONAL, SOCIAL, POLITICAL AND DEMOCRATIC INTERESTS OF MEMBERS

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