14 August 2003
Public hospitals ambulance by-pass and bed availability problems
- Nurses reject indiscriminate opening of extra beds
- Government inaction on staffing and bed rationing are major causes of the growing problems
The Queensland Nurses Union (QNU) today warned the Queensland Government, Brisbane’s Mater Public Hospital and doctors groups that the indiscriminate opening of extra beds in public hospitals, to deal with bed-block problems in hospital emergency departments, would be a breach of the nursing workloads provisions of the new nurses award, recently made by the full bench of the Australian Industrial Relations Commission (AIRC).
QNU secretary, Gay Hawksworth, said any new beds that are opened have to be staffed with the proper number of nurses or the opening of these beds is a breach of the new award.
“The QNU will not tolerate a breach of the award in this way. We believe the Government’s failure to properly staff emergency departments, in accordance with Section 17 of the new award, could also be a breach of the award and this is another issue we are currently investigating,” Ms Hawksworth said.
Amongst other things Section 17 of the Nurses (Queensland Health) – Section 170MX Award 2003 (and the similar Mater Public Hospitals award), dealing with workload management, states:
- Nursing workload management in Queensland Health will be in accordance with The Business Planning Framework: Nursing Resources, as amended from time to time by agreement between the parties, which was developed in consultation with the union and published in July 2001, to address workloads of nurses in Queensland Health.
- This approach to nursing resource management focuses on achieving a balance between service demand and the supply of nursing resources necessary to meet the identified demand. The framework will be utilised to identify minimum, consistent and enforceable nursing hours per patient day for clinical units.
- Staffing will be based on established hours per patient day in each clinical unit and will be varied in accordance with changing acuity and activity. Notional ward/unit based nurse-patient ratios will be defined. Patient safety and sustainable workloads will be the guiding principles in defining the nursing hours required.
- A maximum number of available beds per clinical unit will be calculated by reference to the rostered productive hours and the Nursing Hours Per Patient Day for the clinical unit on any particular day.
- Bed availability will be defined at the clinical level in accordance with the productive nursing hours available.
Ms Hawksworth said these award provisions are pretty clear and it means the State Government cannot overload its nurses to fix a problem that has been created by government rationing, at the State and federal levels, of public hospital services.
“We support the opening of more public hospital beds and the increasing of public hospital services, but those beds and services must be fully and safely staffed. And that applies to staffing and services in emergency departments as well.
“The rationing of public hospital services by the State and Federal governments is putting enormous pressure on emergency departments and emergency nurses. There is no denying this fact. The bed closure figures for Queensland public hospitals speak for themselves. Between 1998-99 and 2001-02 the State Government has cut the number of public acute hospital beds from 9814 to 9376 (See AIHW hospital statistics reports). Is it any wonder hospitals are often struggling to find beds for patients?
“As for blaming colds and the flu for the current problems, that is a cop out. Winter is not an unpredictable situation. It just so happens it occurs at the same time every year and has been for quite some time. Yet Queensland Health, despite assurances to the contrary, still refuses to develop effective strategies for dealing with the special health care problems it creates.
“QNU officials actually met with Queensland Health officials on May 30 this year about the issue because we did not want to see a repeat of previous years when bed block was rife, nurses on the evening shift were forced to work until 3.00am or nurses on the morning shift were forced to start at 3.00am because of staff shortages and large numbers of nurses were called in on their days off or called back from annual leave.
“We were assured that the various hospitals had winter bed management strategies in place this year. Clearly those assurances were meaningless. In fact, at a meeting last week with QNU officials emergency department nurses from Nambour, Caboolture, Redcliffe, Royal Children’s, Royal Brisbane, Princess Alexandra, Logan, QE II, Ipswich and Gold Coast hospitals all reported they had patients on trolleys in corridors, who should be in a ward. These nurses reported they currently don’t even have time to give a lot of basic care, let alone really good care.
“In what can only be described as grossly irresponsible, Queensland Health will not even admit there is a problem in emergency departments, a nurse shortage that is impacting on the capacity to provide a safe service or a budget policy of rationing services. Putting hospitals on ambulance by-pass is not a Winter strategy, it is an emergency strategy. It is not a thought-out response to a predictable event like seasonal change.
“What we need is a proper plan for managing activity in emergency departments and a stop to the rationing that is cutting back bed availability in public hospital wards and forcing more and more people to either forgo timely care or pay out for expensive private care,” Ms Hawksworth said.
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