QH payroll debacle

The QNU has allocated all available resources to assist members employed by Queensland Health who contact us with problems under the department’s new payroll system, which was rolled out in March.

While Queensland Health (QH) advises that priority will still be given to correcting problems for staff who have not been paid or have been significantly underpaid, the full resources of the QNU will continue to be used to ensure all members receive their correct entitlements.

Please complete our Member Request or Assistance form if you would like the QNU to escalate your pay error/s (since 24 March 2010) with Queensland Health.


Important resources for members

PDF-icon-15 Nurse/midwife pay record [2009/2010] [562k]

PDF-icon-15 Nurse/midwife pay record [2010/2011] [84k]

PDF-icon-15 Queensland Health payroll implications booklet [63k]

PDF-icon-15 Resource kit for QNU Activists [715k]

PDF-icon-15 Ten steps to deal with the QH pay disaster in your 
      workplace
 [162k]

PDF-icon-15 Pay protest rally notices

Fix-the-payroll-system

Request-for-assistance

Latest information:

3 September 2010

What you need to know about the Queensland Health payroll debacle

While the Queensland Health payroll debacle was not a disaster of the QNU’s making, your Union remains firmly focused on representing your best interests and finding solutions to this ongoing issue. To support you as the payroll debacle continues, we have developed an important resource which contains responses to some commonly asked questions from members. What you need to know about the Queensland Health payroll debacle is a useful reference tool for all members employed in the public sector.

17 August 2010

Payroll debacle local support staff contact list

This list contains contact information for the local support staff who are dedicated to assisting employees with payroll enquiries.

17 August 2010

Time and Wages Report now arriving

QNU members should have now been mailed from Queensland Health a copy of their personalised Time and Wages Report.

6 August 2010

Queensland Health payroll debacle update

Work continues on the part of the QNU in seeking to address a number of critical issues related to the ongoing Queensland Health payroll debacle.

30 July 2010

The QNU's priorities – payroll debacle

While this wasn’t a disaster of the QNU’s making we remain firmly focused on finding an end to Queensland Health’s (QH) ongoing payroll debacle. Our number one priority remains ensuring you get your lawful entitlements. Our second priority is to continue to work with the government to stabilise and improve the payroll system.

15 July 2010

In pictures: Parliament House payroll debacle rally

On 14 July 2010 nurses and health workers attended a protest rally outside Parliament House to deman meaningful answers from the State Goverment on the Queensland Health payroll debacle.

13 July 2010

Pay protest rally notices

You could hold a pay protest rally weekly or bi-weekly on pay days. Download template notices here.

13 July 2010

Ten steps to deal with the QH pay disaster in your workplace

As an active member of the QNU (such as a branch officer or workplace representative) you have the power and the capacity to support members in your work area who have a payroll issue. Here are ten simple steps you can take.

13 July 2010

Resource kit for QNU Activists

This kit has been developed to support QNU Activists (including Branch officers, workplace representatives and active members) during the ongoing Queensland Health (QH) payroll debacle.

5 July 2010

QUEENSLAND HEALTH PAYROLL DEBACLE RALLY, 8.30am 14 JULY 2010, PARLIAMENT HOUSE

In light of the Auditor General’s damning assessment of the Queensland Health pay debacle, the QNU thinks it’s time to send an even stronger message to the government that we hold them ultimately responsible for fixing the payroll system.

1 July 2010

Lack of accountability the critical issue with QH payroll debacle

Earlier this week Queensland’s Auditor General released a damning report on the implementation of Queensland Health’s new payroll and rostering system.

29 June 2010

New nurse/midwife QH pay record for 2010/11 financial year

To support you to keep an accurate record of the hours you have worked and the allowances and entitlements you should have received since the introduction of the new payroll system in March, the QNU developed the QH nurse/midwife pay record.

29 June 2010

Damning report from Auditor General into QH payroll debacle

Queensland’s Auditor General has released a damning assessment of the Queensland Health pay debacle.

7 June 2010

Industrial Commission – further hearing on payroll debacle

Arising out of the dispute conference before the Queensland Industrial Relations Commission (QIRC) on 27 May 2010 a number of directives were issued by the Commission for Queensland Health to action, in relation to key issues associated with the Queensland Health payroll debacle.

28 May 2010

Industrial Commission update – Queensland Health Payroll

Because of Queensland Health’s failure to provide meaningful assurances on the protracted issues associated with the payroll debacle, your Union has sought the assistance of the Queensland Industrial Relations Commission (QIRC).

27 May 2010

QNU sought QIRC assistance to pin down Queensland Health assurances on pay and secure more facility-based payroll support

Today’s Queensland Industrial Relations Commission (QIRC) conference, dealing with Queensland Health payroll issues, broke up earlier this evening and a summary of Commissioner John Thompson’s directions and requests is as follows

26 May 2010

Nurse/midwife pay record

To help nurses and midwives keep track of the wages and entitlements they should have received since the introduction of Queensland Health's payroll system the QNU has developed this Nurse/midwife pay record.

25 May 2010

QNU seeks urgent QIRC assistance to pin down Queensland Health assurances on pay and secure more facility-based payroll support

The Queensland Nurses Union (QNU) has this afternoon (25 May) applied for an urgent compulsory conference in the Queensland Industrial Relations Commission (QIRC) to pin down Queensland Health assurances on pay issues, such as the accuracy of 2009-10 group certificates and that no employee will suffer financial disadvantage because of the department’s difficulties with its new payroll system.

24 May 2010

Taxation issues: QHealth payroll implications

The errors associated with the new payroll system implemented by Queensland Health may cause you unexpected taxation issues. The attached document was supplied by BDO for the members of the Queensland Nurses' Union.

20 May 2010

In pictures: TPCH Pay Protest Day

On 20 May 2010 nurses, midwives and health workers from The Prince Charles Hospital walked out in protest over the Queensland Health payroll disaster.

19 May 2010

Queensland Health payroll system problems – up-date

Queensland Nurses' Union (QNU) members at Brisbane’s Prince Charles Hospital will protest outside the hospital tomorrow, Thursday 20 May 2010, about Queensland Health’s poor handling of the transition to a new payroll system and the fact that significant pay problems are still being experienced by nurses, and other employees, after five payroll cycles.

18 May 2010

DON'T WAIT — IT'S YOUR PAY

The QNU has demanded that Queensland Health implement arrangements to immediately correct any underpayment in employees’ fortnightly pay.

11 May 2010

Queensland Health payroll debacle update

Despite there now being four pay cycles under the new Queensland Health payroll system, significant underpayments of staff continue to occur across Queensland Health.

5 May 2010

DO NOT WAIT — IT IS YOUR PAY

The QNU has demanded that Queensland health implement arrangements to immediately correct any underpayment in employees’ fortnightly pay.

29 April 2010

In pictures: Our Pay Protest Day

Throughout the state on 29 April 2010 nurses and health workers walked out in protest over the Queensland Health payroll disaster.

28 April 2010

Queensland Health payroll system problems

Queensland Nurses Union (QNU) members at a number of public hospitals around the State will hold local protests tomorrow (29 April) to express their displeasure at Queensland Health’s poor handling of the transition to a new payroll system.

21 April 2010

District Contacts and Contingency Plans

Queensland Health has assigned specific "contact persons" for each District but you should contact your line manager in the first instance if you have any problems.

21 April 2010

Queensland Health payroll disaster—what to expect in this pay week (Pay 3)

At a briefing with Queensland Health on Tuesday 20 April, health unions were advised of the arrangements that have been put in place by Districts for the local management of payroll problems arising from Pay 3 under the new payroll system.

20 April 2010

Nurse Unit Managers with payroll responsibilities

Queensland Health staff are currently experiencing the most extraordinary circumstances associated with the payroll disaster which is putting unacceptable workload pressures on senior nurses and Nurse Unit Managers in particular.

13 April 2010

Queensland Health payroll disaster - a message from your Union

I write to assure you that your Union has allocated all available resources to assist members who contact us with payroll problems. It is completely unacceptable that members right across the state continue to suffer significant payroll errors under Queensland Health’s new system, which was rolled out last month.

1 April 2010

QH payroll factsheet: Issue 14

This factsheet confirms the contacts and the processes to support both the line managers and employees immediately following go-live of the new payroll and rostering systems (SAP HR and Workbrain).

30 March 2010

Queensland Health payroll errors

Significant pay errors arising from the introduction of Queensland Health’s new payroll system last week have led to some QNU members being unpaid, or significantly underpaid