Supporting Emotional Wellbeing and Mental Health

Operation-Queenslander-logoThe recent Queensland floods and cyclones significantly affected the emotional wellbeing of many Queenslanders.

In most cases the initial emotional distress will gradually settle. However, some people may still be experiencing emotional reactions such as nervousness, mood swings, shame, irritability, anger, worry, frustration and difficulty with concentration and decision making. In some cases physical symptoms such as tiredness, headaches, poor sleep, muscular aches or weight gain may be more apparent. Stress can also bring on behavioural changes including increased eating, drinking, fidgeting, pacing, social withdrawal, yelling and blaming. These reactions may become severe enough to affect the person’s personal and family life or their work.

If you feel that you, or someone you know is having difficulty, help is available. Often, this help will be short and simple, and prevent people from having longer term problems.

What assistance will be provided?

Community-based non-government organisations are available to assist disaster-affected individuals, carers, families and communities with emotional wellbeing and mental health support services including:

  • practical mental health information, resources and advice about supporting family, friends and neighbours, recognising the early signs of psychological distress, and where to go to get help, and
  • personal support through individual and group counselling services.

These support services will be delivered in collaboration with general practitioners, allied health providers, schools, public mental health services, private psychologists and psychiatrists.

Where can people seek help?

The most important thing to remember is that you, your family and your community are not alone. There are a number of sources of emotional wellbeing and mental health support following the recent cyclones and floods, including organisations listed overleaf.

If you need immediate assistance please contact:

  • Lifeline: 13 11 14
  • 13 HEALTH: 13 432 584

It is also important for Queenslanders affected by the floods and cyclones to:

  • share their feelings when they are ready
  • try to keep their lives as normal as possible
  • accept support from people who care
  • take the time to be with their family and friends
  • express their needs clearly and honestly
  • look after themselves – eat well, sleep and take time out, and
  • let their children talk to them and others about their emotions.

Other useful links

For information about mental health and wellbeing support for children and young people: www.qld.gov.au/disability/children-young-people/mental-health

For information about coping with stress in times of crisis or disaster: www.health.qld.gov.au/disaster/stress_well.asp

For assistance in identifying a suitable psychologist in your area: www.psychology.org.au/FindaPsychologist/

For further information:

www.communityservices.qld.gov.au/community/community-recovery/support-assistance/further-information.html

What is the Mental Health Disaster Recovery Package?

The Mental Health Disaster Recovery Package delivers a comprehensive range of integrated community-based services to help build resilience, and empower and support individuals and communities to come to terms with and recover from the recent Queensland natural disasters.

The Mental Health Disaster Recovery Package is part of the $39M Community Recovery and Wellbeing Package, a joint initiative of the Australian and Queensland Governments under National Disaster Relief and Recovery Arrangements.

A total of $11.25M will provide emotional wellbeing and mental health support services for people who need help to recover from the Queensland floods and cyclones. This includes $1.23M that the Department of Communities has re-prioritised for this important initiative.

Brisbane

Ozcare, located in Darra, Sumner, Oxley, Rocklea, West End, Yeronga
Phone: 13 692 273 or 3432 6090
Email:  disaster.recovery@ozcare.org.au
Web: www.ozcare.org.au

Queensland Association for Healthy Communities
(statewide service for people who identify as gay, lesbian, bisexual, transsexual or intersex)
Phone: 3017 1777 or 1800 177 434
Email: info@qahc.org.au
Web: www.qahc.org.au

North Coast

Choice Support Service, Gympie
Phone: 5482 1805
Email:  admin@choice.org.au
Web: www.choice.org.au

Regional Community Association Moreton Bay, Caboolture
Phone: 3480 8700
Email: recovery@rcamb.com.au
Web: www.rcamb.com.au

Central Queensland

Anglicare, Central Queensland
Banana, Barcaldine, Jericho, Bauhinia, Emerald
Gladstone: 4972 8220
Emerald:  4982 4062
Longreach: 4658 0431
Web:  www.anglicarecq.org.au

Ozcare, Rockhampton
Phone: 4937 4200
Email: mhprockhampton@ozcare.org.au
Web: www.ozcare.org.au

North Queensland

Supported Options in Lifestyle and Access Services Inc (SOLAS),
Hinchinbrook and Palm Island
Phone: 4721 2850
Email:  administration@solas.org.au
Web: www.solas.org.au

Far North Queensland

Tully Support Centre,
Cardwell and Johnstone
Phone: 4068 1004
Email:  supportc@bigpond.com

Tableland Community Link Association, Atherton
Phone: 40917066
Email: admin@tclink.org.au

Mental Illness Fellowship North Queensland,
Cairns Mental Health Carers Support Hub
Phone: 4041 2543
Email: mifnq-cns@mifnq.org.au
Web: www.mifa.org.au/cairns-mh-carers-support-hub

South West Queensland

Ozcare, Ipswich, Gatton, Laidley, Esk
Phone: 13 692 273 or 3432 6090
Email: disaster.recovery@ozcare.org.au
Web: www.ozcare.org.au

Kambu Medical Centre,
Ipswich and West Moreton Region
Phone: 3812 8833
Email:  admin@kambumedical.com.au

Centacare, Toowoomba and South-West Region
Phone: 4688 3100
Email: centacare@tmba.centacare.org.au
Web: www.toowoomba.centacare.org.au

Goondir Aboriginal and Torres Straight Islander Association for Health Services,
Toowoomba, Chinchilla, Dalby
Phone: 4662 6147
Email:  goondiradmin1@goondir.org.au
Web: www.goondir.org.au

Mental Health Carers Arafmi Queensland,
Toowoomba and Ipswich
Phone: 1800 35 1881 (24 hour service)
Email: info@arafmiqld.org
Web: www.arafmiqld.org


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